Shipping Policy

At CohereHeart, we are committed to delivering premium faith-inspired streetwear with reliable and efficient shipping. Please read our shipping policy below before placing your order.

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Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with your tracking information.

During product launches, promotions, or holidays, processing times may be slightly longer.

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Shipping Times

Estimated delivery times are as follows:

• United States: 3–7 Business Days
• Canada: 5–10 Business Days
• International Orders: 7–21 Business Days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

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Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer Free Shipping on qualifying orders during promotions or when your order meets the minimum purchase requirement.

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Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.

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International Shipping

We proudly ship to customers worldwide.

Please note that international customers are responsible for any customs duties, import taxes, or additional fees charged by their local customs office.

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Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase.

CohereHeart is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately before your order is shipped.

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Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact the shipping carrier first using your tracking number.

If you still need assistance, our support team is happy to help investigate your shipment.

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Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging. We'll review your request and work toward a suitable resolution.

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Split Shipments

Some orders containing multiple items may arrive in separate packages depending on product availability or warehouse locations. You will receive tracking information for each shipment.

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Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

CohereHeart
Email: troy90958@gmail.com
Phone: +1 (815) 761-6146
Address: 355 S State St, Hampshire, IL 60140, United States